This Privacy Policy explains how wjl Casino collects, uses, processes, stores, and protects the personal information of every registered player and website visitor. wjl is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules, as well as applicable PAGCOR data protection guidelines. Please read this Policy carefully before creating an account.
1.1 wjl Casino ("wjl," "we," "us," "our") operates the online gaming platform accessible at wjl.bio. We are committed to protecting the privacy and personal data of every individual who registers an account, visits our website, contacts our support team, or otherwise interacts with the wjl platform. This Privacy Policy sets out the basis on which we collect and process personal data in connection with our services.
1.2 This Policy applies to all personal data collected through: the wjl.bio website and all sub-pages; the wjl mobile platform; account registration and identity verification processes; deposit and withdrawal transactions; customer support communications; and promotional and marketing interactions with wjl.
1.3 wjl operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with all applicable PAGCOR data protection guidelines in addition to the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations (IRR).
3.1 The Data Controller responsible for the personal data processed through the wjl Casino platform is the wjl Casino operating entity, a company registered and operating under the laws of the Republic of the Philippines, holding a valid gaming license issued by PAGCOR.
3.2 wjl has designated a Data Protection Officer (DPO) in accordance with the requirements of RA 10173. The DPO is responsible for overseeing wjl's data protection compliance program, handling data subject rights requests, and serving as the point of contact with the National Privacy Commission.
3.3 Contact details for the wjl Data Protection Officer are provided in Section 16 of this Policy. All formal data privacy inquiries, rights requests, and breach notifications should be directed to the DPO.
4.1 wjl collects the following categories of personal data in connection with the operation of the platform and the provision of gaming services to Filipino players:
| Category | Data Elements | Required / Optional |
|---|---|---|
| Registration Data | Full legal name, date of birth, Philippine mobile number, email address, chosen username, account password (hashed) | Required |
| Identity Verification (KYC) | Government-issued photo ID (type and number), ID expiry date, selfie photograph, residential address | Required for withdrawals |
| Financial Data | GCash or Maya account mobile number, bank account details (BPI / BDO / UnionBank), transaction history, deposit and withdrawal records | Required for transactions |
| Gaming Activity Data | Game session logs, bet amounts, win/loss records, game preferences, session duration, bonus usage history | Automatically collected |
| Technical Data | IP address, device type, operating system, browser type and version, mobile network operator, screen resolution, session timestamps | Automatically collected |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, survey responses | Collected when you contact us |
| Marketing Preferences | Communication opt-in/opt-out status, preferred notification channels, promotional engagement history | Optional |
4.2 wjl does not collect biometric data beyond the selfie photograph required for KYC identity verification, and does not use facial recognition technology to process or analyze selfie images beyond confirming likeness to the submitted government ID.
5.1 Directly from You. The majority of personal data wjl holds is provided directly by the Data Subject during account registration, KYC verification, deposit and withdrawal transactions, and communications with the support team. You are in control of what you share in these interactions.
5.2 Automatically During Platform Use. When you access the wjl platform — whether through a web browser or mobile interface — certain technical data is collected automatically through server logs, session management systems, and platform analytics tools. This includes IP address, device identifiers, browsing behavior within the platform, and game session data.
5.3 Cookies and Similar Technologies. wjl uses cookies and similar tracking technologies on the wjl.bio website. The types, purposes, and management options for these technologies are described in Section 9 of this Policy.
5.4 From Third-Party Service Providers. wjl may receive certain personal data from third-party service providers in the course of delivering platform services, including:
5.5 wjl does not purchase personal data lists or acquire personal data from data brokers or marketing list providers. All personal data processed by wjl is collected in the context of a direct relationship with the wjl platform or through service providers operating under contract.
6.1 Under RA 10173, wjl must have a lawful basis for every category of personal data processing it undertakes. The legal bases applicable to wjl's data processing activities are as follows:
7.1 wjl uses the personal data it collects for the following purposes:
7.2 wjl does not use personal data for automated decision-making that produces legal or similarly significant effects on Data Subjects, without providing an opportunity for human review where required under RA 10173.
8.1 wjl does not sell, rent, or trade personal data to third parties for their independent commercial or marketing purposes. Personal data is shared with third parties only in the circumstances described in this section.
8.2 Service Providers (Data Processors). wjl engages carefully selected third-party service providers to perform specific functions on our behalf. These providers are permitted to process personal data only for the purposes specified in their contracts with wjl, and are required under those contracts to maintain data security standards consistent with RA 10173. Categories of service providers include:
8.3 Regulatory and Law Enforcement Disclosures. wjl is required by Philippine law to disclose personal data to the following authorities upon valid legal demand:
8.4 wjl will, where legally permitted, notify an affected Data Subject before disclosing their data in response to a legal demand, giving them the opportunity to seek appropriate legal remedy.
9.1 wjl Casino uses cookies and similar tracking technologies on the wjl.bio website and platform to support essential functionality, security, and performance. The following categories of cookies are used:
9.2 Managing Cookies. You can control non-essential cookies through your browser settings or through the cookie preference center accessible in the wjl platform footer. Note that disabling strictly necessary cookies will impair your ability to log in and use core platform features.
9.3 wjl does not use cross-site tracking technologies or share cookie data with external advertising networks or data brokers.
10.1 wjl retains personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. The following indicative retention periods apply:
10.2 Where data is retained beyond the active account period for legal compliance reasons, it is archived with restricted access and is not used for any active processing purpose. Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with wjl's data destruction policy.
11.1 wjl implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:
11.2 Personal Data Breach Response. In the event of a personal data breach that poses a real risk of serious harm to Data Subjects, wjl will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required under NPC Circular 16-03. Affected Data Subjects will be notified without undue delay where the breach poses a high risk to their rights and freedoms.
11.3 While wjl implements industry-standard security measures, no system is completely immune to attack. Players are encouraged to use strong, unique passwords for their wjl accounts, enable 2FA, and report any suspected unauthorized account activity to wjl support immediately.
12.1 As an online gaming platform, wjl engages certain third-party service providers — including cloud infrastructure providers and international game providers such as JILI Gaming — whose systems may process or store data in jurisdictions outside the Philippines.
12.2 Where personal data is transferred outside the Philippines to such providers, wjl ensures that appropriate safeguards are in place to protect the data to a standard at least equivalent to that required under RA 10173. These safeguards include:
12.3 wjl maintains a record of all cross-border data transfers and the safeguards applied, available for review by the NPC upon request. Players who wish to know more about the countries to which their data may be transferred may contact the DPO using the details in Section 16.
13.1 Under the Philippine Data Privacy Act of 2012, registered Data Subjects have the following rights with respect to their personal data held by wjl Casino. wjl is committed to facilitating the exercise of these rights promptly and without undue burden:
You have the right to be informed that your personal data is being collected and processed, the purposes for which it is processed, and the categories of third parties to whom it may be disclosed. This Policy fulfils that obligation.
You have the right to request a copy of the personal data wjl holds about you, information about the purposes for which it is processed, and details of any third parties with whom it has been shared. Access requests will be fulfilled within thirty (30) days.
If any personal data wjl holds about you is inaccurate or incomplete, you have the right to request correction. Many data elements (such as contact details) can be updated directly in your account settings. Corrections to KYC data require verification.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis applies, or where processing is otherwise unlawful. This right is subject to wjl's legal retention obligations under PAGCOR regulations and Philippine law.
You have the right to object to the processing of your personal data where that processing is based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, processing for that purpose will cease immediately upon receipt of your objection.
You have the right to receive a copy of the personal data you have provided to wjl in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible and where processing is based on consent or contract.
If you believe wjl has processed your personal data in a manner that violates RA 10173, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. wjl encourages Data Subjects to contact our DPO first so we can attempt to resolve the matter directly.
13.2 To exercise any of the above rights, please contact the wjl Data Protection Officer using the details provided in Section 16. wjl will respond to rights requests within thirty (30) calendar days, or notify you if additional time is required and the reason for the delay.
14.1 The wjl Casino platform is strictly prohibited for persons under 21 years of age under Philippine law and PAGCOR regulations. wjl does not knowingly collect personal data from individuals under the age of 21. Age verification is enforced through KYC identity checks applied to all accounts before withdrawal privileges are granted.
14.2 If wjl becomes aware that an account has been registered by a person under 21, the account will be immediately suspended, all Bonus Credits voided, and any Real Money Balance returned via the original deposit method following completion of applicable AML checks. The personal data associated with the underage account will be deleted after completion of mandatory regulatory reporting obligations.
14.3 Parents and guardians who believe a minor in their household has accessed wjl Casino should contact wjl support immediately. wjl will cooperate fully with investigations relating to underage access.
15.1 wjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, wjl's data processing practices, or platform functionality. The updated Policy will be published at wjl.bio/privacy-policy with a revised Effective Date.
15.2 For material amendments — those that significantly affect Data Subjects' rights or the way in which wjl uses personal data — wjl will notify registered players via their registered email address at least fourteen (14) days before the amendment takes effect, where practicable.
15.3 Continued use of the wjl platform following the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with a material amendment, you should request account closure before the amendment takes effect.
16.1 For all data privacy inquiries, rights requests, complaints, or general questions about this Privacy Policy, please contact the wjl Casino Data Protection Officer through the following channels:
16.2 wjl commits to acknowledging all privacy-related communications within two (2) business days and providing a substantive response within thirty (30) calendar days. For complex requests, wjl may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reason for it.
16.3 National Privacy Commission. If you are unsatisfied with wjl's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about filing a complaint with the NPC is available through the NPC's official Philippine government channels.
A plain-language summary of what wjl Casino promises every Filipino player on data protection. These commitments are enforceable under RA 10173 and PAGCOR regulations.
Every data processing activity at wjl is carried out in accordance with Republic Act 10173 — the Philippine Data Privacy Act — and its Implementing Rules. Our DPO oversees compliance and is registered with the National Privacy Commission.
wjl does not sell, rent, or share your personal information with data brokers, advertising networks, or third parties for their independent marketing purposes. Your data stays within the wjl ecosystem and its contracted service providers — full stop.
Sensitive personal data — government ID numbers, financial account details, KYC documents — is encrypted at rest using AES-256 and in transit using TLS 1.2+. Passwords are stored as salted bcrypt hashes and never in plain text.
Access, rectification, erasure, portability, objection — your RA 10173 data rights are fully honored at wjl. Submit a request to our DPO and receive a substantive response within 30 days. No runaround, no buried opt-outs.
In the event of a data breach posing real risk of harm, wjl notifies the NPC within 72 hours as required by NPC Circular 16-03, and notifies affected players without undue delay. Transparency in the rare event of an incident is non-negotiable.
wjl retains your data only as long as legally required — typically 5 years post-closure for KYC and transaction records under AMLC rules — and deletes or anonymizes it securely thereafter. We don't hold data longer than we have to.
wjl is built on trust — PAGCOR-regulated, DPA 2012 compliant, and committed to keeping every Filipino player's personal data protected. Ready to experience the platform? All players must be 21 years of age or older to register and play.
Gambling involves real financial risk. wjl Casino is for adults aged 21 and above only, operating under PAGCOR regulations in the Philippines.